Hoian Central Hotel

Hoian Central Hotel is a wonderful hotel! The staff is very friendly and will do everything they can to make you happy. The rooms are spacious and the beds sleep wonderfully! The location is perfect, you can walk straight to the old town. In the garden of the hotel there is a lovely swimming pool where you can escape the hustle and bustle of the city and cool off in the wonderful water. There are more than enough nice restaurants in the area. In other words: a very good choice to stay during a trip to Hoian!

I drove my bike to Hoi An from Da Nang that day, and when I arrived, a staff member came out and got me parked even before I'd had a chance to check in. Everyone at the front desk was so polite and friendly. And they were kind of expert at being nice to everyone...but they still moved things along quickly: When a customer was waiting, they didn't leave them waiting but immediately spoke to them. The room was large, with a balcony overlooking the garden and pool -- so it was 100% silent at night. The bed was suuuuuper comfy. And the bathroom and shower were fitted using classic copper piping, which really fit the historic motif of the area. Location wise, it's right on the Main Street that people use to move through the historic area. So everything is walkable. Breakfast was good and you eat at tables right in the garden / pool area. Finally, as I was getting my bike loaded up the next day, one of the staff kindly gave me a package of coconut wafters as a parting gift for my trip. Just amazing customer service from start to finish. One thing I can say for sure, this is the only hotel I'll ever want to stay at in Hoi An from now on! Thanks for a great stay!

Hoi An Central Hotel is a little gem. My husband and I had an amazing fortnight staying here with friends. The staff are so friendly, helpful and kind. They organised everything for us, from transport to tours, lantern making workshops and cooking classes. When I was unwell, they were very caring, bringing me ginger tea and watermelon juice for stomach issues and hydration. The hotel was always clean and all staff contributed to keeping the grounds looking spotless. The daily breakfast was delicious, and the chef certainly knows how to cook eggs and/or noodles to your liking. The pho was also amazing. Special thanks to Jasmine, Rossie and Chloe who were generous, kind and caring. The rooms are all air-conditioned (thank goodness) with a ceiling fan as well. There were enough power points for our needs. When I broke something, it was fixed immediately (with apologies for it having broken even though it was my fault!). The pool is lovely too.

Wonderful hotel within walking distance of old town. Building is charming and well maintained. Rooms are very spacious with comfortable beds. We stayed as three adults and two children. Pool is beautiful and surrounded by lush flowers. Breakfast is delicious and changes a bit each day. They will make eggs to order. The staff are incredibly friendly and helpful. Arranged a car transport for us to and from Da Nang airport. Laundry services are also available and the clothes come back folded and bag wrapped, very convenient. Our flight was delayed by three hours and they were able to change our transportation accommodations. They let us stay by the pool for the afternoon and gave us fruit and drinks even though we had checked out. The manager also gave my children a box of coconut crackers to take home. We had an excellent experience and would absolutely stay again. Highly recommended

All of the staff was extremely professional, courteous, and very attentive to our needs! Lealia was especially helpful wanting to be sure we were 100% satisfied! She spoke and understood basic English. The overall aesthetics and cleanliness of this facility was outstanding! The breakfast was delicious abundant and had a huge variety I to choose from. Location was excellent walking distance to all of central Hoian. They had great suggestions of where to eat, tours to take and free bikes with a basket that you could take all around town and the beach! We stayed on the second floor with a balcony facing the street, large space and still had a pleasant night sleep. If you are one that needs absolute quiet, then stay in I should the back of the hotel near the pool area. We would absolutely come back to stay at this hotel!